Seide does not offer returns, exchanges, or refunds. All purchases are final sale, including standard and custom orders.
Please review product descriptions, sizing information, and lead times carefully before placing your order. If you have questions before ordering, contact us at care@wearseide.com.
Recommended clause (keep it):
If your order arrives damaged, incorrect, or with a clear manufacturing defect, contact us within 48 hours of delivery with clear photos and details. We will review the case and may offer repair or replacement at our discretion. This does not constitute a return or exchange.
Contact: care@wearseide.com
Shipping and Delivery
Delivery Coverage
We deliver across Pakistan to eligible service areas.
Order Processing and Lead Time
Seide items are made to order. Lead time begins after payment confirmation:
Courier delivery time after dispatch depends on your location and courier operations. During peak seasons (including Eid), timelines may extend.
Shipping Charges
Shipping charges, if applicable, are shown at checkout and are paid by the customer.
Address and Availability
Customers are responsible for providing correct delivery details and ensuring availability to receive the parcel. If delivery fails due to incorrect details or repeated failed attempts, re-delivery costs may apply.
Support
For delivery-related queries, contact care@wearseide.com.